Had to get some necessities at Walgreens today after teaching. Knowing that one of my items was close to $30.00 I was not phased when the cashier said my total was $44.05. I only had 20's, so I gave him $60.00. When he handed me my change of $5.95 I questioned him. I am sure I gave you sixty dollars. No, you gave me forty. But you said my balance was $44.05, that is why I gave you sixty. No, it is $34.05. Okay, then I heard you wrong, but I know I gave you sixty, I watched you count my three twenties. No, you gave me forty, that is what I entered. I then said, okay. I may be wrong, but I would like to know if there is a way to check the drawer.
He called a manager over who said she would cash out the register. She counted everything out. Then said I will be right back. Cashier came back and said we were all set. I said that I didn't think so, as she said she would be right back. I told people who were lining up behind me there was a discrepancy with the drawer.
The manager came back. Asked me how much I felt I was owed. I said twenty dollars. She replied, you are correct. The drawer is over by twenty.
I don't think (or I hope) it wasn't an intentional error. I am glad I was right, and that I remained pleasant and positive. With DH not working, losing twenty dollars is not something I want to do right now.
The manager handled the situation swiftly and politely.